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Not sure what you need? Start here

Find your problem, then the guide that answers it. No jargon needed.

4-minute read · Updated 28 September 2026 · By Gordon Smith
In 60 seconds

Most people don't search for help because they don't know what the thing they need is called. You know the problem: the phone doesn't ring enough, quotes take your evenings, the website has been "coming soon" for years. You just don't know whether the answer is a CRM, a scheduler, an AI assistant or something else with a name you've never heard.

These guides start from the problem. Find the line that sounds like you, and it will point you to the guide that answers it.

I want to...

I want to...Read
Write emails, quotes and posts fasterChoosing an AI assistant
Use AI, but I don't know what to typeHow to ask AI for help
Know whether it's safe to put client details into AIUsing AI safely with client information
Get a website, or know what one should costWhat a website really costs
Keep my website working without thinking about itThe 30-minute monthly check
Show up when people nearby search for what I doGetting found locally
Post on social media without it taking over my weekSocial media without living on your phone
Turn comments into enquiries automaticallyHow comment-to-DM automation works
Stop chasing bookings, follow-ups and reminders myselfBookings, CRM, email and automation
Make videos and slides that look professionalVideo and presentation tools
Understand AI video, avatars and "digital twins"AI video, avatars and digital twins

The four things most small businesses need

  1. A website you own. Your domain in your name, your logins, one clear thing you want visitors to do.
  2. A way to be found. A complete Google Business Profile does more for a local business than almost anything else, and it's free.
  3. A way to take bookings and enquiries that works while you're on the tools, in a session or asleep.
  4. One social channel done well. Not five done badly. Pick the one your customers actually use.

Get those four working and most of the other tools become optional.

Where AI fits

AI is now a normal part of running a small business. The National AI Centre found that 43 to 44% of Australian small and medium businesses were using it in early 2026, and the UK and US figures are higher. It is very good at the first draft of almost anything: an email, a quote, a web page, a caption, a plan. It is not good at knowing your business, your customers or what's true today unless you tell it. The AI guides here show you how to get the good part without the risks.

How these guides work

Rather hand it over?

That's what I'm for. Book a free 30-minute call and you'll leave with a plan for your website and marketing, whether or not you hire me.

Book your free call More guides
Sources (1) · facts and prices checked 27 September 2026

Prices change often and vary by country. Always check the company's own page before you buy.

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